Privacy Policy

Effective Date: April 4, 2026

1. Information We Collect

We collect information you provide directly, including name, email, phone number, vehicle information, and documents uploaded for verification purposes. This information is essential for providing our vehicle record verification and insurance document services.

2. How We Use Your Information

We use your information to provide vehicle verification services, process insurance certificate requests, generate official documents, and communicate with you about your account and services. We may also use your information to improve our services and comply with legal obligations.

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure storage with access controls, regular security audits, and QR code verification for document authenticity. Your documents are stored in encrypted object storage with restricted access.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our platform, insurance underwriters when necessary for policy issuance, law enforcement when required by law, and with your explicit consent for other purposes.

5. Data Retention

We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Verification records are retained for a minimum period as required by insurance regulations.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Opt-out of marketing communications
  • Data portability for information you provided

7. Cookies and Tracking

We use cookies and similar tracking technologies to maintain session state, remember language preferences, analyze usage patterns, and improve user experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top. Your continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: privacy@veridoc.io

Phone: +1 (800) 837-4362